Foundation
1976
Sales area
approx. 200m²
Employees
over 60
Locations
6
Planning
Carat
Conclusion
Together with hey.kitchen, HEM Küchen was not only able to optimize its internal processes, but also raise the quality and reliability of its services for customers to a new level. The combination of cloud solutions, a powerful backend and the assembly app makes the software and app from hey.kitchen indispensable tools for HEM Küchen.
Highlights
Advantages
- More efficient work processes: Digital recording and central control minimize manual processes and save time.
- Optimized communication: Real-time overview of all locations facilitates coordination and agreement.
- Error reduction thanks to assembly app: All assembly information and checklists are available at all times, which prevents errors.
- Increased customer satisfaction: Faster, more reliable processes improve the service experience for customers.
Kitchen quality meets digitalization - HEM Küchen optimizes processes with hey.kitchen.
HEM Küchen has been an established family business in the kitchen market since 1976 and sets standards for quality and customer satisfaction. With six locations in Schwäbisch Hall, Backnang, Bad Mergentheim, Crailsheim, Schorndorf and Fellbach, HEM Küchen is one of the leading kitchen suppliers in Germany.
The company
In the dynamic world of the kitchen market, HEM Küchen sets standards in terms of quality and customer service as number 1 in Europe’s largest kitchen association. With six successful branches in Backnang, Bad Mergentheim, Crailsheim, Fellbach, Schorndorf and Schwäbisch Hall, the company is a major player not only regionally but also nationally.
The challenge
Coordinating the various locations and warehouses of HEM Küchen was a considerable challenge for a long time. In Schwäbisch Hall in particular, where administration, logistics and the main warehouse are based, all paperwork and orders used to be processed manually. This often led to delays and inefficiencies in the workflow.
The warehouse in Waiblingen posed an even greater challenge. Without an assembly manager and local administration, numerous phone calls and extensive coordination between the fitters and the central administration were necessary to ensure that everything ran smoothly. These manual processes were time-consuming and increased the susceptibility to errors.
By working with hey.kitchen, HEM Küchen was able to successfully overcome these challenges. The software enables central coordination and a real-time overview of all locations and stock levels, which has greatly simplified communication and significantly increased efficiency. Thanks to this digital transformation, HEM Küchen can now concentrate fully on the needs of its customers.
Why hey.kitchen?
HEM Küchen’s decision to rely on hey.kitchen was a significant step towards modern and efficient work processes. A key factor was the integration of cloud solutions and a powerful backend that enables complete and location-independent processing, coordination and post-processing. This technology has significantly reduced the administrative workload and increased efficiency in all areas.
Another decisive advantage is the use of the hey.kitchen assembly app. This app makes all relevant information and checklists directly available to the fitters and enables the uncomplicated retransmission of data in real time. This makes work on site much easier and minimizes the risk of errors.
Contact
- Rennweg 60, 56626 Andernach
- support@hey.kitchen
- +49 2266 9473512
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Our vision
Our vision is to intelligently network all market participants on a common platform and to introduce a technical standard for processing, execution and documentation. In this way, we want to strengthen cooperation and togetherness in order to make it easier for everyone to operate in the market in the long term.
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