Foundation
September 1985
Total area
approx. 8000m²
Employees
22
Location
Olpe
Conclusion
The ability to respond quickly to market changes and integrate sustainable business practices has strengthened Gelber Blitz’s position as a leading moving company.
The collaboration with hey.kitchen has not only digitally transformed Gelber Blitz, but also strengthened its market position. Gelber Blitz has shown how digitalization can revolutionize traditional business models to increase efficiency and ensure sustainable success. The focus was on technological solutions and customer centricity.
Highlights
The challenge
The biggest challenge for Gelber Blitz was to improve coordination between customers, removal teams and administration. Gelber Blitz introduced hey.kitchen, a central platform to efficiently digitize and manage requests, planning and execution of removals. The changeover enabled seamless communication and significantly improved the scheduling of the removal teams.
Advantages
- Increased efficiency: Automated planning and coordination tools significantly reduce the time required to organize relocations.
- Improved communication: The central platform makes communication between customers, administration and relocation teams seamless and transparent.
- Optimized use of resources: Intelligent algorithms enable better utilization of vehicles and teams, which saves costs and protects the environment.
- Increased customer satisfaction: An end-to-end digital experience from inquiry to execution ensures an improved customer experience and more positive reviews.
Gelber Blitz revolutionizes the removal service with hey.kitchen - digital, efficient and simple.
Gelber Blitz, known for its reliable moving services, was facing a digital revolution to increase its process efficiency and customer satisfaction. The partnership with hey.kitchen was key to this transformation.
The company
Gelber Blitz is a removal company with over 30 years of experience. The company was founded by Rolf Ehrengruber and named after a yellow Opel Blitz truck. Originally part of an agricultural trade, Gelber Blitz quickly specialized in removals and expanded its services to include express and small transport. With continuous development and expansion, including the opening of subsidiaries and specializing in furniture logistics, Gelber Blitz has established itself as the leading removals and logistics company in its region. In 2023, Joscha Steinseifer took over the company and has been the new Managing Director ever since.
Technology in use
Hey.kitchen’s innovative technology played a crucial role in optimizing the processes. The software offers advanced features such as real-time tracking of removals, digital checklists for removal goods and automated customer communication. These features allow Gelber Blitz to make every step of the moving process transparent and efficient.
Results and successes
By implementing the hey.kitchen software, Gelber Blitz was able to significantly reduce the documentation for removals and increase customer satisfaction. The intuitive user interface and automated processes led to higher productivity and less administrative effort. The digital documentation and tracking of relocation projects also improved quality assurance and facilitated communication with customers.
The Gelber Blitz team
Contact
- Emsweg 3, 5179 Lindlar
- support@hey.kitchen
- +49 2266 9473512
Quick Links
Our vision
Our vision is to intelligently network all market participants on a common platform and to introduce a technical standard for processing, execution and documentation. In this way, we want to strengthen cooperation and togetherness in order to make it easier for everyone to operate in the market in the long term.
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